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I have completed a business return - everything is fine - no errors showing. When I print, it tells me there are errors in the return. I go back to return and click on the "error" button and it says there are 24 errors - i click on one "Schedule M1 is out of balance" and it shows me numbers from a different return (another client). If I e-file this return will that erroneous and wrong-client info go with it?
Best Answer Click here
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Have you rebooted your computer, and still get the same craziness after rebooting?
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I tried calling - they are closed today. I thought they were open 7 days a week since business returns are due on Wednesday. I just wanted to check to see if anyone else has experienced this issue.
Since that return - I did a new clients - so there was no transfer - exact same thing happened and it is the same other client's info that shows up and I have not done her return yet.
I will try rebooting and see if that helps. Thank you!
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That worked - that's always the first thing I do when things aren't working correctly - but it never dawned on me that rebooting would correct this issue. Thank you!
