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Is there a known issue with state returns being stuck in "Received by Intuit" EF Status? I have had other returns efile and transmit successfully, but one has not moved status for 3 days.
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Thanks for the quick reply. I did the update, but the status hasn’t changed.
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Thanks for the tip. Unfortunately, status hasn’t changed.
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Yes it’s the same state. Hawaii N-11 individual return. The federal was filed and accepted by IRS already.
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Sometimes if there is a known problem (as in software glitch) that hasn't been fixed yet, Intuit will sit on the returns for awhile and then reject them when the problem is fixed. But since I don't do Hawaii, I'm not sure if that is the issue or if something just went haywire. Depending on how patient you are, you could give it a little more time or call support to see if they can help.
Slava Ukraini!
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I had this same problem many years ago and when I called intuit they said that there was a problem with the memory bank that it went to and would work it self out which it did.