gary-sicurella
Level 1

somehow clients accepted efile and data have been deleted, how can a I retrieve it from intuit?

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Just-Lisa-Now-
Level 15
Level 15
Unless its in your recycle bin or saved in a backup to the cloud, you'll be forced to reenter from scratch, then update the Efile Acknowledgement.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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dd4vols
Level 10
Level 10
Carbonite has been a lifesaver for me over the years, as sometimes the files get messed up when transferring from pending to accepted. I have a couple or so every year that do that...you can't open them... and I just delete and retrieve from Carbonite. Best money I spend all year.
If an answer solves your issue, click on the "Accept as Solution" button! Makes it easier for people to find answers to similar questions that have already been posted.
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Just-Lisa-Now-
Level 15
Level 15
Agreed, Carbonite has been there for me on several occasions as well.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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How do update the efile acknowledgement? 

I efiled and then apparently saved over that file and now it shows it was never efiled, but I know it was.

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