joanellens87
Level 1
02-15-2023
08:37 PM
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I keep getting return error messages that my Paid Preparer Information needs to be entered for Electronic Filing. When I try to fix this, it says I need to verify my renewal status of my 2022 ProSeries. I have done this, but it still gives me this message. What gives????
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Level 11
02-15-2023
09:07 PM
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You can either wait for a bunch of suggestions here or call tech support in AM. They have the tools to resolve your issue. Id vote for a good nights sleep or move on to work on other returns
it likely an easy fix.
If at first you don’t succeed…..find a workaround
IRonMaN
Level 15
02-15-2023
09:38 PM
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Wild guesses:
click tools, license software
under preparer information click the little box “verify PTIN”
you fed gremlins after midnight
Slava Ukraini!