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Hello! On our schedule K-3s, I have box 2 in Part E checked "Yes". With the recent update, I now get an error that states: "Total gross income or total deductions must have a value greater than zero when filing electronically". I have confirmed that the total deductions on the page are greater than zero. Has this been identified as a program bug?
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The error talks about income your post talks about expenses. You have to enter in the income.
Dusty
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Unfortunately, that's not the case. Please see below for the error and the corresponding total deductions line item being greater than zero. Any other ideas?
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Mindy:
Up further on the K-2 did you enter in the total income?
Dusty
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Yes, it was Zero. The connector in the error message is OR. Wouldn't it stand to reason that either the income line needs to be greater than zero OR the total deductions line greater than zero?
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I see what you are saying. I tested it and I have the same bug.
Can you get this reported?
Thanks,
Dusty
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Thanks for the report.
We did research into this and weren't able to recreate as stated above.
This would be best suited for an expert to see the exact inputs related. You may be asked to Send a sanitized client files to ProSeries support.
Click that link to follow the steps after contacting ProSeries for support.
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It was fixed in a subsequent update!