ajp
Level 7
02-07-2023
12:13 PM
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Simple return, says I can't file because of an error. Yet, there are no errors to be found.
Is anyone else running into this? I have checked for updates.
I have been able to file a couple returns.
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IRonMaN
Level 15
02-07-2023
12:15 PM
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Have you tried selecting “repair updates” from your start menu?
Slava Ukraini!
PATAX
Level 15
02-07-2023
12:46 PM
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try clicking on review return button for both federal and state, as well as error return review button (both at top) to see if any issues. pro series does very good job on identifying errors/issues in my experience.
Level 13
02-07-2023
01:06 PM
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what errors are you running into? can you give examples?
ajp
Level 7
02-07-2023
03:06 PM
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It ended up being that we needed to verify a preparer's PTIN number.