It's been working for me.  Are you having the trouble with all areas of the software or just certain parts?

Have you checked your options page, maybe you don't have it checked?

Weird, as of March 14th, 2024, I too have lost the auto fill feature and nothing was changed in my options!

I'm having the same issue. Anyone resolve this yet?

This appears to be a TY 23 problem as I was working in TY 22 and zip code autofill works!

What a pain to have to type the city name and state in TY 23 Proseries Professional!

Been going on now for over 2 weeks with no download updates and no change to the check box in Tools!

Help.

And I'm another that the auto fill quit working this season. Time consuming having to go back and enter the city and state.

This problem is still not resolved as any new return or addition of new W-2's into the 2023 TY PS professional requires city and state entry as of this writing.

2023 returns aren't in high demand at this point in time so don't expect anything to change in the near future.

Or the distant future.