kern
Level 3
‎05-14-2022 05:00 PM

ProSeries Professional

I tried Solution 1 (under stand alone). It didn't work.

I tried Solution 2, however, the link to the "remainder" of the instructions says link not found.

So now that my .ini file is gone. What's next?

Thank you in advance for any guidance anyone can provide.

 

0 Cheers
dkh
Level 15
‎05-16-2022 09:00 AM

You've tried this?      https://proconnect.intuit.com/community/multi-user-mode/help/unable-to-locate-common-files-folder-er...

0 Cheers
Matt C
Employee
Employee
‎05-17-2022 05:33 PM

Hi @kern , sorry about the broken link.

Can you check your recycle bin to see if the file can be restored? Otherwise, unless you backed up the INI file, you will have to reinstall ProSeries.

I'm not entirely sure what steps that link would have led you to try, but looking at the network instructions, I'd guess it would have asked you to reinstall ProSeries anyways.

 

kern
Level 3
‎06-23-2022 03:28 PM

Thank you for your response. I ended up backing up the data files and doing a reinstall.