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The T/P wants to mail a paper check in for his amount due.
When I go to the 1040-V, it is blank and tells me that the info will be automatically generated.
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Have you inadvertently checked the box for electronic payment in the Federal Information Worksheet because that will eliminate the 1040-V.
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No, I do not. That is why i am so confused.
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I'd try........... 1) open another client that has balance due see if you have same problem
2) Update program / close program / reopen program see if that fixes the situation
3) Eat a piece of chocolate - then go back thru client Information Worksheet check/uncheck anything that has to do with balance due options
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Print the blank form, fill in the tax due amount and give it to the client.