Are you a paid tax preparer?

about 90% of the time.

I thought paid preparers aren't allowed to use Turbo Tax to prepare returns.

They can as long as they don't mind being sued by Intuit.  But some folks use the names ProSeries and TurdddoTaxxxx interchangeably so I'm not sure which software we are using. 

You seem to be lost on the internet.

You’ve come to a Peer User community for Intuit Income Tax Preparation products supporting tax preparation professionals using ProSeries, Proconnect and Lacerte Tax Preparation programs, and you may be looking for support as an individual taxpayer using TurboTax. Please visit the TurboTax Help site for support.

And try this screen, for the various topics (subforums): https://ttlc.intuit.com/community/discussions/discussion/03/302

Your sign in user info here is the same one you can use over at the TurboTax forum.

Thanks.