mobriancpa
Level 1
03-27-2022
02:31 PM
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Camp1040
Level 11
03-27-2022
02:43 PM
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Close the file, update the program, shut down the program, reboot the computer and try again.
IRonMaN
Level 15
03-27-2022
03:02 PM
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I thought maybe they were just charging extra to recoup those extra programming costs incurred in getting the 8915F released so early 😬
Slava Ukraini!
mobriancpa
Level 1
03-27-2022
03:13 PM
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Still the same. Do you have a number for technical support?
Camp1040
Level 11
03-27-2022
03:14 PM
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Certainly a valid conclusion!
Camp1040
Level 11
03-27-2022
03:15 PM
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Log into your proseries account and see what looks funky and maybe you can increase your balance there instead of at the program level.
TaxGuyBill
Level 15
03-27-2022
03:23 PM
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This is at least the third post I've seen where the PPR ignores the decimal point and tries to charge 100 times what it should.
A new "feature" for this year was this new-and-improved PPR programming. It seems like they missed something.