Update just broke returns w/ dependents - populates qualifying windower information that you cannot delete

Tax1411 · ‎12-07-2019

The update just broke returns that have dependent children. It is pulling the information from the dependent list and putting it into the qualifying widower area (Part II, Line 5 of the Federal Information Worksheet) no matter what filing status you are claiming. This seems to happen as soon as you input code L in Part III.

Deleting the information from Line 5 does not work as it will keep populating the information. Nor does deleting and reentering the dependent's information in Part III.

IRonMaN · ‎12-07-2019

It sounds like a problem - you aren't alone.

Slava Ukraini!

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steve5 · ‎12-07-2019

Same here. Just did the update and it is pulling in a dependent child into qualifying widow box!!

kdmeglio · ‎12-07-2019

same issue here too!

IRonMaN · ‎12-07-2019

I'm going to take a wild guess you aren't going to be the last one to check in.

Slava Ukraini!

Terry53029 · ‎12-07-2019

same here

henrymatw · ‎12-07-2019

I'm having that problem also. It seems to have occurred after the last update was installed.

Marc-TaxMan · ‎12-07-2019

It's supposed to be fixed by now. 8PM Eastern. Update please and let us know how it works, or if something new broke; I'm afraid to update.

Tax1411 · ‎12-07-2019

Still not fixed as of 8:43 EST

frank2 · ‎12-07-2019

Thanks for the SHUTDOWN.

cinmon428 · ‎12-07-2019

Communication is really lousy with Intuit. They have a duty to update if the thing isn't fixed.

chris1120 · ‎12-07-2019

Actively working to resolve? Have the programmers reverse the mistake. You haven't even fixed the billing and printing issues yet. WOW!!

IntuitKatieB · ‎12-07-2019

We are actively working to get this resolved as soon as possible, and we will post updates on the main community page as they are available.