I have just burned to hours with two different tech support individuals who cannot help me solve this very same dilemma!

Anyone out there have a solution as I feel I am at the end of my rope?

Les, are we the only two firms having this issue?  If so, what are we doing wrong?

This is incredibly frustrating!!

After an hour with tech support who then passed a sanitized copy of the file to a supervisor we learned after they called CA FTB that FTB was not accepting efiled extensions with payment on form 3539. 

payment must be done on the FtB website or a check and voucher must be snail mailed. 

Leskeller................Thank you so much for the solution to this "HEAD-BANGER"!  I have spent/wasted countless hours thinking I had slipped into the world "dough-headedness"........................like Forrest Gump, "I'm not a smart man, Jenny.........." but I am also not an idiot.

Epic fail on Pro-Series part to: 1.) Make it appear that Form 3539 is e-file-able with payment  and 2.) Then not informing it's users that it is not.

Gosh, I am feeling rather low in all of this as loss of sleep, frustration, loss of revenue, research spent needlessly..........................come on Pro Series this is what I pay you for!!!!

I think it's time to find another software provider. ProSeries has really dropped the ball on this. The ProSeries software clearly indicates that payments can be sent with the extension. I have grounds to sue ProSeries for three different issues in three different year's tax products. So, I'll probably file in small claims court and get a $10k judgement against Intuit unless they want to contact me and settle before they make a public spectacle of themselves.

And it's not just the extension payments that have problems. A ProSeries rep just told me today that balance due with return payments are not going through either. So now I need to chase down ten different payments with the Franchise Tax Board. I'll be lucky if they answer their phones.