Just-Lisa-Now-
Level 15
Level 15
‎03-11-2022 08:07 PM

What the hell?   Yes, Ive read the Intuit Help about it   

https://proconnect.intuit.com/community/tax-return/help/server-busy-this-action-cannot-be-completed-...

Ive done all that.  Im literally running NOTHING except PS, my system exceeds the minimum requirements, Ive paused my cloud backup and still keeps hanging me up!  

Lots of PS users in the FB group are also getting it way too often!

I got an IT guy in for a tax appt tomorrow, hoping he can shed some light on the issue.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
TaxGuyBill
Level 15
‎03-11-2022 09:29 PM

You have paused your anti-virus too, right?

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Just-Lisa-Now-
Level 15
Level 15
‎03-12-2022 07:27 AM
I thought I excluded the PS folders when I first installed the anti virus, but maybe I need to go back in and check that again.

I had a big PS update come in yesterday and it got really bad after that...guess I need to go back to what I did in 2018 and reboot the computer 2-3 times a day

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Just-Lisa-Now-
Level 15
Level 15
‎03-12-2022 02:59 PM

Same thing happening this morning, so I rebooted my modem and so far so good!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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AndrewS
Employee
Employee
‎03-15-2022 01:30 PM

Hi Lisa,

Thank you for reporting this issue. Do you have more information on what specific areas were triggering the server busy dialog for you? And did your IT guy help to resolve this problem?

Thanks,

ProSeries Engine Support

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Vikki21
Level 2
‎04-05-2022 02:25 PM

I get this message if I have more than 1 year of PS open at the same time.

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