They have been informed and it is apparently on a to-do list. However sign's are that it is a lower priority than many of the other forms being asked about.

Call them up and complain. The squeaky wheel gets the oil.

"The squeaky wheel gets the oil."

ProSeries is deaf -------- that squeaking doesn't do much good ------------ other than maybe charging you for some oil.

But if you pay for that oil in advance will you get the oil promptly?

Only if you pay the Fast Path Oil Fee.

 Will the oil be delivered before the wheel rusts out and falls off? I don't know I'm just asking.

They will send some duct tape.  And when that doesn't help, they will declare it unexpected behavior and send it to the wheel team for analysis.

😆lol