SoCal920
Level 2
‎12-06-2019 05:17 PM

How to correct conversion error

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Just-Lisa-Now-
Level 15
Level 15
‎12-06-2019 05:17 PM
Im sure this is obvious...but did you try to reconvert the files?   If they were converted then you installed an update, you need to reconvert them.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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IntuitJeff-H
Employee
Employee
‎12-06-2019 05:17 PM

I would go into the Program and verify that you have the option to Convert and Transmit selected. It sounds like based on the description you are trying to Transmit and the returns are not converted. 

Go to the EF Center and highlight the return you are trying to file.

Click on E-file in the Top Menu, Choose Electronic Filling>Conver/Transmit Returns/Extemsions/Payments

On the next screen that comes up verify that the option for Convert and Transmit is selected and try to E-file again

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abdi
Level 1
‎01-30-2022 09:48 PM

Had the message "Not transmitted. The selected return was nto succesfully converted..". Refreshed updates but that did not solve conversion problem. Went to Efile then Eletronic filing then convert/transmit

and choose only convert option. Resubmitted file and got new message. "PTIN not verified". so went to

Tools-options-preparer info. Next to preparer tax Id selected PR=TIN verified (Tick it). That solved my problem.

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