bbmark
Level 1
‎01-29-2022 08:50 AM

Trying to do mostly Michigan returns in addition to Federal of course, but Michigan 1040 STILL will not print, on 1/29, when original message was that form would be updated until 1/24.

Yes, have updated ProSeries software several times, and still same issue.

Will not print PDF nor to printer, since it is 'not up to date'.

Call customer support, and it takes me deep into the issues menu, just to dump me on offices closed, check website for support hours.

Maddening.

JOFI
Level 7
Level 7
‎01-29-2022 10:20 AM

Encountering same issue with a DC return.

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JOFI
Level 7
Level 7
‎01-29-2022 10:23 AM

I can understand why, if a form is no yet finalized for e-filing purposes, why Intuit would not allow you to e-file the returns.  But why is it preventing me from printing a hard copy of the return via PDF?  I can send the finished package to my client, have them review the returns, PAY ME, and then e-file the returns when the updates have been installed -- why is Intuit making this difficult?

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bbmark
Level 1
‎01-31-2022 05:40 AM

Poof!

Suddenly yesterday it works fine, no update or anything!

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hankinstax
Level 5
‎01-31-2022 11:07 AM

You are fortunate.  Many states are still "out in the cold" and Intuit has no honest answers other than to wait for future updates.  They need to work in a tax office where the "impose their will" for one season.

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mg1
Level 1
‎01-31-2022 12:43 PM

I'm dealing with the exact same Michigan Forms problem.

Update: I've contacted Proseries and their solution was to link me to this thread. 

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