I cannot get my software to run since Monday. Windows was installing updates in the background, but I still can't open ProSeries.
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Yes, I've rebooted multiple times today and yesterday.
Nothing happens when I try to run the software. The cursor circles a few times then stops. I have waited up to an hour. Nothing.
Do you see anything related to proseries in TASK MANAGER?
Reinstall?
No, but I'll look.
No, I haven't tried that.
Will I lose all my progress on my files if I reinstall?
Task manager says no programs are running
no, your Data files will be saved
.https://proconnect.intuit.com/community/multi-user-mode/help/uninstall-rename-and-reinstall-proserie...
There was another post about people running AVG Anti Virus, it was interfering with ProSeries....I'll have to go digging for it, do you know which anti virus youre running?
https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/avg-antivirus-users-ple...
One more stir
https://proconnect.intuit.com/community/system-responses/help/fix-common-problems-and-errors-with-th...
I decided to run Windows File Maintenance before I reinstalled. It took 6 hours! But, it fixed whatever the problem was. Thanks for your information.
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We all stay around trying to be helpful. Especially @abctax55 .
Please pick the best response as the solution (even if it was your own) so that the community could go directly to the solution.
😚
@IRonMaN told me you're already a club member and your membership fees are past due.
CAGMC ???
