A client's tax received a reject notice that states:

Error Resolution: The IRS rejected your return due to missing information regarding the APTC. You will need form 1095-A.

Error Detail: The e-File database indicates that Form 8962 or a binary attachment with description containing "ACA Explanation" must be presented in the return.

The client did not have a health insurance from the marketplace, and last year she received a 1095-A by mistake, her refund took the whole year to process because of this error from the marketplace.

And now, how to resolve this issue?