George4Tacks
Level 15
02-04-2020
10:22 AM
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I don't see this problem. Often you can cure things by using WebSetup with FORCE The instructions are here. https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte...
You say PreFilter is stuck. Which PreFilter. Are you referring to the Filter(s) shown in the left column?
Does it possibly have something to do with your Display settings? Settings > Options > Display with this you can add and delete from each of the Views (All, e-file Clients, e-file Center and Tax Import Clients and e-org Clients).
Answers are easy. Questions are hard!