George4Tacks
Level 15
02-01-2020
09:24 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
@Taxlady--06 wrote:
I am also having the same trouble after the install yesterday. I have forced a new install and shut down my computer (twice). " Mine is Exception occured in the tax engine" and "Error while getting calculation data from engine 1607" . Super frustration with Support not open today and a day full of schedule !
Support is open on Saturday. https://proconnect.intuit.com/community/help-articles/help/how-to-contact-lacerte-for-help/00/4691
Just to be sure, I also see https://proconnect.intuit.com/community/help-articles/help/running-the-lacerte-setup-with-the-force-... with a restart afterwards often helps, but seems to have not done it for you.
Good Luck
Answers are easy. Questions are hard!