Ok, so where are the "RealmID" numbers and the Firm.wX files located?

I may have a similar situation with Proseries.  I have a Proseries network install with individual workstations and am trying to add 2 new workstation users.  Can you give me the complete paths of both the numbers and files you refer to?

Are the files on the C:\ drive of the individual workstations or on your network computer?

Thanks. 

You said:  "We figured it out.  For some reason the "RealmID" number was wrong in the new installation.  When we changed that number in the Firm.wX files I was able to gain access.  It only took us 6 hours to find out how/what/where to do that."