I cannot open the Lacerte 2016 tax and 2017 tax programs. I can enter my password but then it just goes away.

stephenangove1 · ‎12-06-2019

abctax55 · ‎12-06-2019

If you haven't yet.....reboot.

If that doesn't work, do a WebSetUp and force a reinstall, even if it says program is up-to-date.

Report back & let us know.

HumanKind... Be Both

stephenangove1 · ‎12-06-2019

I tried the WebSetup and force reinstall but that didn't work.

abctax55 · ‎12-06-2019

I'm outta ideas...
@George4Tacks help?
You may have to call support, sorry

HumanKind... Be Both

George4Tacks · ‎12-06-2019

My only other guess is that the window is hidden. https://www.technipages.com/bring-off-screen-window-back-onto-screen

Answers are easy. Questions are hard!

abctax55 · ‎12-06-2019

Ah....good guess. Hope you're right.

HumanKind... Be Both