This is a public forum. REMOVE your email & phone number.

SO:  Your system says that it won't take my comment/question "HOW TO PAY MY BILL?" But you won't take the comment because it contains my contact information!  For hell's sake, just answer my question:  WHY can't I pay my bill?

@cpatom777 

You are NOT talking to Intuit/Lacerte support.  We are just fellow software users (except for the occasional moderator/employee that wanders by).

As much as I'd like to take your money - I can't.

You will have to contact support.... as in call them.

Unless I can tag one for you..

@IntuitKate 

Hi @cpatom777, This is a public community for tax professionals.  Since this community is designed for peer-to-peer resource sharing, our technical team doesn't monitor these threads for subscription payment issues. 

We do need you to reach out to our Support team directly as they can assist you. Please contact Lacerte Support. 

Please be nice to Susan ( @sjrcpa).  She is just attempting to help you avoid spammers. 

Yes. I hope you didn't give up your credit card info to someone who called you as a result of your original post.