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Thanks for your interest!
Yes, married filing separate (mfs), sorry for use of the acronym to describe the issue. The taxpayers live together, they are filing separately for non-tax reasons (student loan related)
taxpayer and spouse are both itemizing. They had over 40K in taxes paid. They made 576,000 on a joint return. I believe each person should get to deduct $11,400 due to the income limitation, ($20,000-8600). The software is starting with 40K and subtracts 8,600 to arrive at 31,400 and allows each taxpayer 15,700. Not correct in my understanding.
I believe Lacerte knows about this based on a customer support call that wasn't productive, nor gave any confidence as to correct treatment, but hasn't corrected or notified any of us of the issue.