mlsmall
Level 2

I am the only one in my office that has the trustee rights to efile.  I set them.  I set the Primary Options password.  The odd thing that randomly keeps happening is my trustee right changes for just one tax type.  I was efiling individuals no problem.  I then switched to corporations and tried to efile and I get the message "You have been denied access to this option.  Contact your system administrator for assistance."

The solution I have found is to rename the trustee rights file after closing Lacerte.  When I reopen Lacerte it creates a new trustee rights file and lets me efile.  So far I have had to do this with S-Corps, Partnerships, and now Corporations.

Why is this happening?  Running Windows 11 Pro Version 25H2 OS build 26200.7840

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