vr6andre
Level 2

Update: This is my second call to Lacerte support in one week on this issue. They have an open case number (15154257444) but could not confirm whether it has been escalated to the development team or give me an expected fix date.

For anyone else hitting this — call in and reference that case number. Ask specifically: "Has this been escalated to development as a confirmed software defect?" The more preparers calling in on the same issue the faster it gets prioritized. We are in peak tax season with filing deadlines approaching and every partnership with a 2025 solar install is affected by this bug. Lacerte needs to treat this as urgent.

Will update when resolved.

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