bwcpa
Level 3

I called Lacerte tech support yesterday to get some sort of idea when this would be available.  She said "today, 2/18/26, there will be an update".

I didn't receive the update yesterday so I called back early this morning.  The first rep said I had an out of date version and that I needed to "force  reinstall the program".  I didn't think she knew what she was talking about so I hung up and I called back another rep.  She confirmed that my version was indeed  the most recent, but she said that the next update wouldn't be till 3/4/26.  She had no idea whether the Schedule A would, or would not, be included in that March 4th update.

Then, suddenly, about an hour later I got an online update from Lacerte and the Schedule A to Form 8825 is now working and part of the program.

Serious lack of communication and coordination within Lacerte.  Very chaotic and sad compared to the way the Company once was.

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