What am I missing, why is the Multi State Summary continuing to show up as a critical diagnostics, it's a WORKSHEET that does not get filed?!

I've been watching the community and the amount of issues and tardiness on Intuits side this season, has been very eye opening.  Having spent a crazy amount of money on Lacerte, EasyAcct, and Quickbooks over the past 20-years... and having little to no human interaction with an account manager or support staff, is making moving to another software company very appealing.