Bare minimum expectation - a post or grid showing the status of these forms & anticipated updates.
When you click the diagnostic link "Ref #61703" "currently being researched and will be available in a future release" - have an update with latest info, please.
I don't want to wait on hold to reach support.  
Give us some idea so we can communicate with our clients. 
And I agree with sentiment that if forms are not available - we should have some sort of accommodation on fees due.  yes, I know I'll start return, may go on extension & can't finish until months later.  That's on me & my client.  Preventing me from filing when other reputable tax software companies are able to......
Been a Lacerte user over 20 years.....