I just got a call back from Lacerte informing me that they don't plan to help current customers any way with this issue.  My business has been a customer of Lacerte for over 35 years, and it is an absolute joke that the company is not trying to assist and support the customer base.  I told the representative that I will not be a customer going forward if this is how they plan to treat us and that I will also make sure to no longer advise other professionals in the tax business to utilize Lacerte but instead will be sure to share this information with them so they don't choose to change from their current software provider to Lacerte moving forward.  I can't believe a company would treat customers as they are on this issue when they know that the tax season is short and we need the software to be ready and available during filing season.  I will be a big advocate moving forward to use word of mouth advertising to show my displeasure for how we as preparers are being treated by Lacerte on this issue and highly recommend to other tax professionals to utilize a different software.