Completely unsatisfied with Lacerte.  Spoke with them about a work around to at least allow printing with e-file only water mark and they won't do it.  Was told that the next release date of February 18th should include the ability to print.  Apparently, they do not realize that is almost a 1/3 of the tax season and expect us to just let work pile up on our desk in the meantime.   Offered no return compensation for the fact that you pay nearly $10,000 for software that doesn't allow you to perform what you paid for.  After 30 plus years with Lacerte I will definitely be finding new software for next year after the **bleep** show they are putting us through this year.  It is completely ridiculous and unacceptable that they expect us to wait until mid to late February to be able to print returns.  I hope that every customer who uses Ohio software either receives a full refund for the product they purchased that doesn't work or next year finds a new software provider in the future.