Yes to all of the questions that you asked.

I had a Lacerte agent on the call, in fact six agents.

The last agent said that the engagement letter was causing the prior year not to print, as the prior year printed before I added the engagement as several Lacerte support agents said I was foolish not to use the engagement letter instead of using my engagement letter and changing the name of the client and the address each time.

Please call me at [Removed by Moderator] if you think you can help.

I have way too many hours on this.

Thanks