WAAZCPA2762
Level 3

I like many others are pretty upset, that no Lacerte alert went out that Lacerte was shutting down the efiling prior to the IRS shut down date.  I had two returns, one from 2023 and another for 2024 to file and client signed Form 8879 for 2023 on 12/25 and 2024 on 12/26.  Client had deadline from the IRS to get them filed by 12/26, Had I known Lacerte was shutting down early I would made sure to get them done by then.  IRS gave me new deadline 1/7 as that is when they said they would be back up.  Tried to re-efile the 2023 return today and Lacerte gave me an error, saying that tax payer's signature date HAD to be in the current year.  Client signed it on 12/25/2025, I can't just change the signature date, and Lacerte doesn't have the option anymore to void the esignature and resend.  How do I resolve this?  Called Lacerte 3 times today to get an answer.  1st time was put on hold several times, then was disconnected.  I called back and Lacerte rep said she couldn't hear me and hung up on me.  3rd time I called back, I am told Lacerte efiling system is still down and wont be up till mid  or late January.  I said for PRIOR year returns or for this current filing year.  Put on hold again.  Told NO returns can be efiled yet and they don't have a date for when it will be up.   Can anyone else tell me differently or know how I can resolve the signature date issue?   Client is in a different State, my office is virtual, so it's not like I can print it off and have her come in and sign it.  Thanks anyone for any feedback.

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