I agree and there is no way to complain.  It seems they could care less.   We need to figure out something because it was terrible.  I've been working 24/7 to get returns filed and I had a few where I had verbal permission and was waiting for the permission to be sent to me.  I decided to just file a few days ago since I knew the IRS was stopping on 12/26.   Yes terrible no notice and they closed early