davideurich
Level 1

I’m sending in tax returns and they are getting accepted by the governmental agencies but I am not getting the acknowledgments. Mine says "Sent to CA". I was on the phone with the Lacerte 4 times for a total of eight hours and they could not solve my problem. I am not being told that my returns are being accepted. If you click on the "Sent to CA" icon, it will tell you if the return or returns have been accepted. Once you see the federal and state returns are accepted, then you can print your acceptance letter, and this will automatically trigger your federal box and state box to say "e-filed".

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