asaenz23
Level 1
a week ago
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I know this is an old post but don't do it. We did and highly regret it. Constantly having issues with something as simple as Adobe. Error messages, constant "not responding" for our whole team using this. We do not even require a lot of bells and whistles, this is literally the main thing we use for our workpapers and then Lacerte. They have no way to chat with someone, you have to call each time and there is no easy direct line to their hosting tech support. We do not have the time to be calling on this issue daily. We've emailed our account managers and the guy who signed us up and no one cares or takes our complaints or issues seriously. We've had a ticket open that never got resolved.