George4Tacks
Level 15
12-07-2019
07:51 AM
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It appears that the answer is you need to (a) back up all locked clients (b) unlock those clients (c) update database (d) lock clients for them to show up. When you do an initial update of database you get the message shown.
I view this as one more FAILURE OF LACERTE to properly handle locked files.
https://accountants-community.intuit.com/articles/1865606&src=lsccom
Answers are easy. Questions are hard!