Erin1
Level 1
12-07-2019
07:51 AM
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I ran the update but the only return with a checkmark was a return not locked.
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George4Tacks
Level 15
12-07-2019
07:51 AM
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@LaurenIntuitTowne may have the answer.
Answers are easy. Questions are hard!
Answers are easy. Questions are hard!
LaurenIntuitTow ne
Level 2
12-07-2019
07:51 AM
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You will need to back up the locked clients and then unlock them, or make a copy and unlock the copy in order to pick up the locked client files in your report.
George4Tacks
Level 15
12-07-2019
07:51 AM
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It appears that the answer is you need to (a) back up all locked clients (b) unlock those clients (c) update database (d) lock clients for them to show up. When you do an initial update of database you get the message shown.
I view this as one more FAILURE OF LACERTE to properly handle locked files.
https://accountants-community.intuit.com/articles/1865606&src=lsccom
Answers are easy. Questions are hard!
dave2
Level 1
12-07-2019
07:51 AM
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Yep...This procedure is worthless when you lock the client files once they are efiled...a good, accepted and standard procedure. So this is a waste of time!