what is the solution for this diagnostics ref.#41208

e-file: Form 540: Per California FTB Electronic Filing Specifications, If Electronic Funds Withdrawal (Direct Debit) is requested on the return, the Amount You Owe, before interest and penalties are applied, must have a value. This return may still be filed electronically if the direct debit request is disabled (ref. #41208)

My client has 0 tax due but owes $1,281 in penalties.