It's April 15th and I am having to deal with this pop up every time I try to backup my files.

We will NEVER want cloud hosting so  make this stop or we will switch software for the next tax season.  You aren't getting enough with the 20K plus a year our small firm pays you that you have to push this garbage?  We are not going to buy it ever and it makes us angry that you keep doing this. 

Lacerte has been slow and garbage this year and we are seriously looking at other programs after being with you since 1997.  Get you crap together or there will be a mass exodus this year.