herb
Level 2
12-07-2019
07:37 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
After a recent hard-drive crash, I found that many of my backed up Lacerte 2018 data files were corrupted. They had been backed up using Mozy Pro. The restored clients generate various error messages when I try to open them. I spent some time on the phone with tech support (excellent, as always!) and found the problem is in the backup files themselves. I have tried restoring from different backup dates, including immediately after completing some of my first 2018 returns, with no different results. It looks like I will have to reconstruct the affected returns.
My question is, how can I get reliable automatic backups of my data path, to avoid repeating this experience?
Thanks,
Herb
Best Answer Click here
Labels