I have this problem also.  I go back to Lacerte and download the program from there web site and it will update the latest version

Thank you, Gabi.  I'll try to remember that next time. 

Today I was also unable to install the update.  I checked to make sure it's still on auto background updates (yes), but I couldn't e-file due to a newer version.  Then I downloaded the updates within the program.  I saw it downloading, but they didn't install.

I never had this kind of problem with the scheduled updates.

Also note that it would be very helpful in the e-file wizard if it gave a warning about pending updates needed before actually going through the whole e-file step and getting a message afterward.

Is Lacerte ever going to fix this problem?  Reinstalling the program via toolhub every time there is an update is tedious and time consuming - not to mention having to make sure everyone one is off the system because a reboot is going to be required.  And this problem has carried over to 2025 version.  There is definitely something wrong with the programming for installing the updates

This is working fine for me. Check your setup. 

When there is an update you should see a red circle in lower right with a white X through it. Click that to start the update.

If this is no working Contact Support must spend the time necessary with you to get it right.