PuzzlingInGa
Level 2

Anybody else not being credited by REP for payments???? I paid a large amount early January in advance for REP (I try to get close to what I will owe for the primary season so as not to overlook a statement.  I WILL NOT enroll in auto pay for ANYTHING in my life; for heavens sake why would I trust computer systems that can't even credit my manual payments??)   I called the only number given us to talk to a human. Human wanted my credit card information. It was a though she didn't even hear me speak the fact that I OWE NOTHING at this time.    I sent a doc to Lacerte with evidence of payment. This is exceedingly frustrating, especially during our stressful time of primary tax season.   gahhhh... What is going on????

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