Interesting term "hiccup". It was a full blown volcano in my case. Finally after 3 weeks of trying to get my firm setup in Lacerte and retrieving my prior data, Lacerte has now REPed all my Out of State tax return With NO permission form me. I have requested a refund as I have not submitted these states for REP. 

2024 Tax season will go down as the worst rollout of Lacerte for me in 20 years.

Linda