JackBennett
Level 2
02-11-2025
01:35 PM
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I called and have a ticket number and a case number 118762. I can't print to Smartvault at all. I get an error code -41.
I was told this is the 2nd day this is happening, and they are trying to find a solution. Blaming a Windows update conflicting with a Lacerte update.
I call BS. This crap can't happen on 2/10 during tax season.
FIX IT LACERTE. How do you reach higher up the **bleep** food chain? I felt terrible for the poor girl who took the support call, but they must fix this.