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On January 3, 2025, Intuit did "something" and all my Firm information was deleted. It send me a message about "Connected Services" (whatever that is) to an email address I had 5 years ago. I had to resend all the required paperwork proving I was the owner of this account, and finally they reinstated it (even thought they could see all the paperwork I submitted in 2019). I have since had nothing but trouble inviting people to LINK, it says I do not have admin access (even though I am listed as Master Admin, but my Admin has access). It's January 27, and my clients are chomping at the bit for their Organizers.
I also have been using Lacerte for over 20 years and I have never seen a rollout like this in my life.
I know Intuit want to get rid of the small business owner, but is this really how to plan to do it?
I am so disappointed and Frustrated.
Linda