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01-25-2025
11:55 AM
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Lacerte has an investigation for the Auto Background Updater being broken.
Investigation: INV-117194 Lacerte reported that multiple other Customers are experiencing the issue, primarily on network/terminal environments.
While reviewing with a tech, we checked %temp% and located "BuLog.txt" file which contains the log information for the Background Updater.
I have sent this as requested to: lacerte_support@intuit.com, with Subject line: INV-117194 BuLogs