Great idea!  I have mentioned this once in the past with no action taken by Intuit.  (I think I might have written a post in the Idea forum but can't check now.  You might want to look for it and give it a thumbs up.)

Thanks for taking the time to suggest this.

On a related note, today I called, got through to a pleasant-sounding woman but with a thick Indian (South Asian) accent and just said to myself, "I am tired, and I don't have the energy to listen and communicate."  And I hung up.  I am aware of how this sounds, but right or wrong, I am the customer.

 

@FJZCPA