I lost a client to this company - Financial Solutions & Resources for Self-Employed Businesses (collective.com)

I have never heard of them. 

She informed me that she is taking her S corporation to Collective because I don't offer payroll or legal formation services (but keeping her individual work with me.) To which I said it is better to keep all her work in the same place due to the tax interrelationship of the owner and the corporation.

They use the Subscription model, and they are expensive.

They use artificial intelligence.  "...we will deliver internal AI co-pilots to help us better serve our members and add robust new AI-powered, member-facing capabilities – a new bookkeeping dashboard, task tracking, financial insights and more – to our all-in-one platform."

Is this the firm of the future?

They don't offer Individual tax preparation and I'm very curious about that.